Shipping
Free shipping worldwide on purchases of $10,000 or more.
Free Express shipping on any purchase in the countries of presence.
Payment
Jewelry in stock
Custom jewelry
Prepayment is required to place an order.
- Cash;
- Payment by QR code;
- By bank card on the website online;
- By bank card at the terminal in the showroom;
- By receipt (bank, mobile bank);
- Cryptocurrency
After receiving the payment, the order is delivered.
Order
Order tracking
You will receive an email notification with a tracking number to track your order.
Changing or canceling an order
To change or cancel an order prior to shipment, please contact us by any convenient method.
To cancel and refund an order after shipment, please see the cancelation and refund terms.
Ordering instructions
1. Choose jewelry, diamond sets or other BEST FRIENDS products.
2. Read the product descriptions in the product cards.
3. Specify the parameters you are interested in: size, type of metal, inserts, their quantity and other parameters. Add the item to your order by clicking on the "Buy" button. Continue selecting or proceed to checkout.
4. At checkout, you will be presented with a complete list of products and their total cost.
5. Specify: delivery address, payment method and buyer's data.
6. Check that the data you have entered is correct and confirm the order.
7. In case of payment by card if all items of the order are available, after clicking on the "Confirm order" button, you will be redirected to the acquirer's website where you can make the payment.
8. After confirming your order online, a representative will contact you to confirm order and delivery details.
Important! Please note: some items are created specifically for you depending on the qualities and characteristics of gemstones, the price may vary slightly (except for jewelry with a fixed cost). In this case, the details of the order will be clarified with a representative.
You will receive an email notification with a tracking number to track your order.
If you still have questions, please contact us at +971 55 291 3691 or by e-mail: my@bestfriends.ru
Enjoy your shopping!